This Privacy Policy describes how Betiro collects, processes, and protects personal information. We strive to be transparent about the data we need to offer our services securely in the Netherlands region.
Categories of collected data
To give you access to our platform, we collect the following information:
Identity data: such as name and date of birth (to verify age 18+).
Contact details: such as your email address and residential address.
Technical data: such as IP address, device type, and browser information.
Transaction data: information about your interactions and payment history on the platform.
Communication data: records of interactions with our support services.
Legal basis for data processing
We process your data on the following grounds:
Performance of the contract: to manage your account and provide services.
Legitimate interest: for security and improvement of our internal processes.
Legal obligation: to comply with administrative and preventive legislation.
Consent: for specific functions for which you have explicitly agreed.
Use of your data
Your information is used to maintain your account, monitor platform security, and resolve technical issues. Additionally, we use aggregated data for statistical analysis to optimize our services in the Netherlands.
Data retention
Betiro does not store your personal data longer than necessary for the purposes for which they were collected, unless a longer retention period is legally required for administrative or legal purposes.
Information sharing and international transfer
We share your data exclusively with trusted processors and service providers who assist us in operating the platform. When data is processed outside the European Economic Area, we ensure appropriate safeguards to guarantee the same level of protection as within the Netherlands.
Security measures
We apply industry-standard security techniques to protect your data against unauthorized access, loss, or modification. Although we make maximum efforts, no method of digital storage or transmission over the internet is 100% guaranteed secure.
Your rights as a user
You have the right to access the data we hold about you. Additionally, you can request correction of inaccurate information, deletion of your data (where applicable), or object to certain forms of processing.
Contact Us
For questions about your privacy or to submit a request regarding your data, you can contact our team via:
Email: betiro_support@gmail.com
Privacy Policy Updates
This policy may be changed from time to time. Major changes will be communicated to you via the platform.